DTN SpeedNet Privacy Statement

At DTN SpeedNet, protecting your privacy is very important. We want to make your experience on the Internet as comfortable and rewarding as possible, and we want you to make use of the Internet's vast array of information, tools and opportunities with complete confidence.

We've created this statement to demonstrate our commitment to privacy and security, and to let you know about the processes we use. The statement discloses the information gathering and dissemination practices we use on our Web site: www.dtnspeed.net. DTN SpeedNet reserves the right to change this Policy at any time by posting a revised privacy Policy online.
Information Collected DTN SpeedNet collects two types of personally identifying information from users: personal information (such as names, e-mail addresses, credit card information); and aggregated information (such as information about traffic patterns on DTN SpeedNet; for example how many users log into DTN SpeedNet on a daily basis).

User Information
When users visit the pages of the DTN SpeedNet sites, they may be asked to give us contact information, such as their names and e-mail addresses. Financial information that is collected is used to bill the user for products and services.

Our sites use order forms for customers to request information, products and services. Contact information from the order forms, such as a user's e-mail or physical address, is used to send orders and information about our company to our customers

Our online surveys ask users for contact information (such as their e-mail addresses) and demographic information (such as zip codes, age, or income levels). We use contact data from our surveys to send information about our company to our users. We use demographic and profile data to tailor our sites and display content according to our users' interests and preferences. We run contests on our sites in which we ask users for contact information, such as their email addresses. The customer’s information and/or the information of the person they referred is used to contact them.

In all cases above, users may opt out of receiving future mailings that may result from providing email addresses. See the Choice to Opt Out section, below.
Our sites may also record the user's IP address, which helps us diagnose problems with our server and administer our Web site. Your IP address also is used to gather broad demographic information.


Cookies
DTN SpeedNet uses "cookies" to collect information. A cookie is a small data file that most major web sites write to your hard drive for record keeping purposes when you visit them. Cookies allow DTN SpeedNet to measure activity on the web site and to improve your user experience, for example by remembering your passwords and viewing preferences, thus allowing you to visit various member-only parts of the web site without re-registering. If you are a DTN SpeedNet member and have created your own Personal Start Page, we will use a cookie to save your settings and provide your own personalized information. Cookies are used by DTN SpeedNet to measure activity on the web site and make improvements and updates based on which areas are popular and which are not. DTN SpeedNet does not use cookies to retrieve information from your computer that was not originally sent in a cookie. Except for personal information voluntarily provided by you (i.e., during membership registration), DTN SpeedNet does not use information transferred through cookies for any promotional or marketing purposes, nor is that information shared with any third parties whatsoever.

Most browsers are initially set to accept cookies. If you'd prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. However, it is possible that some parts of the web site, such as the member-only areas, will not function properly if you do so.


Public Forums
Please remember that any information that you disclose in other public areas of the Internet, becomes public information. You should exercise caution when deciding to disclose personal information.


Message Boards and Chat
Please remember that information posted to message boards and chat areas becomes public information. Use caution when posting. Users under the age of 18 should be especially careful not to provide any personally identifying information while using chat rooms or message boards. As set forth in DTN SpeedNet'S Acceptable Use Policy, users of chat areas and message boards must follow acceptable standards of behavior when posting messages online.


Use of Information Collected by DTN SpeedNet
DTN SpeedNet uses both the personal and aggregated information that we collect for multiple purposes. The information is used to improve the content of the web site, to customize the content and/or layout of the web site for each individual user and to notify users about updates to the web site or promotional offers or opportunities that we believe will be of interest to you.

DTN SpeedNet may also share personal information with prescreened third parties for marketing or promotional purposes. DTN SpeedNet will undertake to provide users with an opportunity to decline this service when such information is requested from you online.
If you object to DTN SpeedNet's use of personal information provided by you for any reason, you may opt out. See the Choice to Opt Out section, below.
Children and Privacy

DTN SpeedNet encourages parents and guardians to spend time with their children online, and to be fully familiar with the sites visited by their children. At various places on DTN SpeedNet, we will ask whether users are under the age of 18, or 13, for example when requesting personal information from users, or DTN SpeedNet may ask for parental consent. However, while DTN SpeedNet requests this information or permission, DTN SpeedNet relies on users to be truthful in responding to these questions.


Individuals Under 13
No information should be submitted to or posted on the Site by users under the age of 13 years without the consent of their parent or guardian. DTN SpeedNet does not provide any personally identifying information, regardless of its source, to any third party for any purpose whatsoever unless disclosed during collection. Users under the age of 13 are generally asked not to participate in contests or other promotional opportunities.


Individuals 13 Through 17
DTN SpeedNet requests that children under the age of 18 do not submit or post information to the Site without a parent or guardian's consent. DTN SpeedNet may collect information, including personally identifying information, from users between the ages of 13 and 17. With the permission of their parent or guardian this information may be used for marketing and promotional purposes by DTN SpeedNet and may be shared with prescreened third parties. If a user or their parent or guardian changes their mind with respect to such use, such user, parent or guardian may stop that use -- either by e-mail request or by modifying his/her registration information online as described above in "Use of Information Collected by DTN SpeedNet".


Links to Other Sites
It is important to note that DTN SpeedNet contains links to sites other than DTN SpeedNet, and that those sites may not follow the same privacy policies as DTN SpeedNet. For instance, if you click on a link on DTN SpeedNet, this will take you away from DTN SpeedNet to an entirely different site. This can include links from content providers who may use DTN SpeedNet's logo and or style as a result of a co-branding agreement. These sites may send their own cookies to you, and may collect information and make uses of it that DTN SpeedNet would not. DTN SpeedNet is not responsible for the content of other sites that you may visit from DTN SpeedNet’s sites.


Choice to Opt Out
Our sites provide users the opportunity to opt out of receiving communications from us and our partners at the point where we request information about the user.


Change/Modify
Our sites give users options for changing and modifying information previously provided. To make or inquire about such changes, send e-mail to support@dtnspeed.net, or contact Customer Service at 800-847-5231.

 
©2001-2002 DTN SpeedNet Services, LLC. All rights reserved.